Firstly, we hope you, your family and friends are all safe and well. These are unsettling times for everyone, and we wanted to let you know we’re here to help as much as we can.
We’re currently putting a free bottle of our body wash in with every order. They’re great formulations designed to gently cleanse skin without stripping or over drying. And they can be used head to toe, hands included. They’re super concentrated too so a little will go a very long way.
Where possible our teams are working from home, and those who are working in our delivery operations are undergoing safe practices and following social distancing recommendations. As a result of these practices, and to keep the team safe, we’re having to reduce the number of deliveries we can send out per day. This means there might be a slight delay in getting your kit out to you for delivery. At the moment it’s looking like a couple of extra days on top of our existing shipping times. We’re working super hard to make sure you get your products as soon as possible, but we want to do it without jeopardizing our team’s safety. We hope you can understand this.
We know that regularly washing your hands can make your skin dry and sore. So we’ve asked our chief scientist to share his tips and tricks for keeping your skin happy with frequent washing--take a look here. We’re also sharing how the products you have in your kit can help keep your skin healthy. They’re packed full of great ingredients that can totally be used on your hands too. Check out the article here.
If you want to chat through any of this or have any questions, please feel free to drop us an email, give us a call or DM us on social. We’ll happily answer any questions you may have.
Hope you stay safe and well.
The Skinsei Team